We want you to love your new OPTICAL AFFAIRS’ Object of Desire.
If something doesn’t meet your expectations, we are here to help.
EYEWEAR PRODUCT unworn, undamaged eyewear products can be returned within 10 days for a full refund.
ART/PHOTOGRAPHIES/SCULPTURES can not be returned or exchanged.
TO SET UP A RETURN FOR EYEWEAR PRODUCT:
We can only accept returns on eyewear products that were purchased through OPTICALAFFAIRS.COM. To initiate a request, please contact contact@opticalaffairs.com indicate the product you wish to return with invoice number.
You'll receive a shipping label and return authorization paperwork within 72 hours. Please ensure your label and return authorization number appear on the outside of the box.
Please allow 7-10 business days for processing once your return has been received. It may take up to 14 business days to reflect as a refund on the original payment method, depending on your bank’s processing time.
Shipping charges are non-refundable.
ORDER MODIFICATIONS:
We understand mistakes happen. We are able to make certain modifications or cancellations to your order up to one (1) hour after you complete your purchase.
Please e-mail contact@opticalaffairs.com if you need to make any changes. We will make every effort to modify your order past the window.